Sizing
As a small business, we're doing our best to be inclusive of all sizes. For now, we have limited sizing and stock. But! We’re working hard to expand so more people can feel good in our pieces. Every bit of support means the world and helps us grow, so thank you for being here.
We also know it’s not always possible to match your exact measurements with our Size Guide, so we recommend choosing the size that’s closest to yours for the best fit. Please also check out our How to Measure guide for extra help in finding your perfect size.
Also, please keep in mind that we prioritize comfort and flexibility in every piece. That’s why we’ve added features like adjustable shoulder straps, ribbons as straps on some dresses so you can tighten or loosen as you wish, and removable ties on dresses if you want a fitter look. You can find these specific details on each product’s page.
How To Measure
Here’s a simple guide to help you find your best fit. Don’t stress, it doesn’t have to be perfect!
1. Grab a friend if you can: It’s way easier to get accurate measurements with someone else helping. But if you’re flying solo, stand in front of a full-length mirror so you can see what you’re doing.
2. Keep it level: Make sure the measuring tape is wrapped around you evenly and stays parallel to the floor.
3. Not too tight, not too loose: The tape should sit snugly against your body, not squeezing but not hanging loose either.
Bust: Wear a bra if you normally do. Measure around the fullest part of your chest, right across the nipples.
Waist: Find the narrowest part of your torso, usually just above your belly button. The tape should stay put and not slide up or down.
Hips: It’s not your hip bones but the fullest part of your booty. Wrap the tape around the widest point (turn sideways in the mirror to find the most sticky-outy spot). If the tape slides up or down and gets tighter, you haven’t hit the right spot yet.
Take your time and remember, this is all about helping you feel good in your clothes!
Sizing Chart
About Us
How We Started & The Inspiration
Hey, I’m Martina! Hey Moneca was born from one of those deep gut feelings that just made sense. Starting something like this in a big city like Vancouver, surrounded by so many incredible brands, was definitely scary…but I knew in my heart this was something I needed to do. And more importantly, something I wanted to do for the girlies.
The name Moneca was inspired by muñeca (Spanish) and manika (Filipino/Tagalog), both meaning “doll.” So Hey Moneca is kind of like our version of “Hi Barbie!” but made for our own community. A space for girlies who want to feel good and do good.
Growing up, I've always loved dressing up, definitely got that from my mom. But when I got to university, I found myself deep in the world of healthcare, neuroscience, and environmental sustainability. I spent years researching, organizing, and advocating for issues that matter to me. At one point, I was UBC’s Sustainability Ambassador, led zero-waste campaigns, and worked on eco-focused projects. Now, as I wrap up my Master’s in Health Equity & Sustainability, I started asking:
What can I build outside of health and policy that still aligns with my values.. and also sparks joy?
That’s how Hey Moneca came to life. A space where I can pour my heart into creating thoughtful, sustainable, high-quality pieces that don’t just look good, but feel good and do good. Our very first collection is crafted from 100% cotton and designed with longevity and joy in mind.
I hope Hey Moneca becomes a home for girlies with shared dreams, values, and energy. Where you can feel seen, inspired, and part of something beautiful.
Sustainability
We’re serious about building a brand with purpose. Please check out our Sustainability page for all the details on how we’re doing our best, from ethical production to responsible practices.
Community
Hey Moneca is for the girls, and always will be. To get involved, connect, and join the movement, check out our Moneca Mimosas page. From picnics to community initiatives, we’re just getting started.
Shipping & Delivery
Shipping & Pick-Up
We offer free shipping on all orders over $200 CAD at checkout.
To support sustainability and reduce extra charges, we also provide free local pick-up at Metropolis Metrotown, Burnaby every Wednesday from 6 to 7 PM. Just select “Pick-Up” at checkout, and we’ll send you a separate email with all the details.
Please note that import duties, taxes, and other charges are not included in the item price or shipping fees. These costs are the buyer’s responsibility. Be sure to check with your country’s customs office to understand any additional fees.
If you refuse to pay these charges and your package is returned to us, shipping fees will not be refunded.
Order Confirmation
Once your order is complete, you’ll automatically receive a confirmation email at the address you provided during checkout.
Please make sure to enter your correct email so you don’t miss any updates about your order. If you don’t see the confirmation in your inbox, check your junk or spam folder, sometimes it lands there! If you still can’t find it, just send us an email and we’ll happily confirm your order manually.
When will my order be sent?
All orders take 2 business days to process, unless otherwise noted in the product description (for example, preorder sales).
Orders placed after 12PM count for the next business day.
An email will be sent once your item has been shipped. This email includes the estimated delivery date.
Can I make changes to my order?
Once an order is placed, we’re unable to offer cancellations or changes.
To avoid any issues, please double-check your selected styles, sizes, and delivery address before completing your purchase.
Delayed or Lost In Transit
We do our best to provide accurate delivery timeframes, but sometimes delays happen due to circumstances beyond our control. If your order is delayed, we’ll work to get it to you as soon as possible. However, we can’t be held responsible for any losses caused by these delays.
Hey Moneca is not liable for orders lost in transit. We recommend you contact the courier directly as soon as you notice an issue.
Of course, you can also reach out to us at info@heymoneca.ca, and we’ll be happy to submit an enquiry on our end. Please note, it’s the customer’s responsibility to follow up with the courier for updates and resolution.
Can I return my order?
Because our garments are made in limited editions, we don’t offer refunds for change of mind, this includes if you decide you don’t want an item or if it doesn’t fit.
Returns are only accepted for faulty or incorrect items. If that’s the case, please email us with photos and details about the issue so we can assist you with an exchange.
Please check the size guide on each product page to help you choose the best fit before ordering.
Exchange
If your item doesn’t fit, we do offer size exchanges** or store credit.
Exchange Conditions:
- You must request an exchange within THREE days of receiving your order.
- All returns must be in original, resalable condition with tags and packaging intact (if applicable).
- Items must be unworn and unwashed.
- Free gifts or promotional items cannot be returned.
Customers are responsible for return postage. We will cover shipping costs for sending your new item back to you.
Please email your return request to info@heymoneca.ca and we’ll guide you through the next steps.